eSMART: Renault India's B2B Sales Management and Reporting Tool
eSMART empowers Renault India's sales team to manage the entire new vehicle sales process, from start to finish. This comprehensive app streamlines key aspects of the sales cycle, including:
- Prospect creation and management: Easily create new prospect records and assign or reassign them to sales personnel as needed.
- Effective lead nurturing: Track and manage prospect follow-up through calls, home visits, and showroom visits.
- Streamlined test drive management: Efficiently schedule and manage test drives.
- Comprehensive post-sales follow-up: Ensure customer satisfaction and build lasting relationships.
Beyond sales process management, eSMART provides valuable sales support tools, such as access to product brochures and an integrated EMI calculator, enhancing the sales team's ability to close deals.
The app also offers robust performance monitoring dashboards, providing insightful analysis of sales performance and identifying overdue tasks. Automated reminder notifications ensure that pending activities are promptly addressed.