SNCF Connect is your ultimate travel companion for all your journeys, whether by train, metro, RER, bus, or carpooling. As the go-to app for over 15 million users, it revolutionizes travel across France and Europe with its comprehensive, user-friendly features.
SNCF Connect: Your All-in-One Travel Solution
With SNCF Connect, you have an everyday companion that simplifies the planning, booking, and management of your trips with just a few clicks. From finding the perfect journey at the best price to purchasing and managing your tickets, travel subscriptions, season tickets, and passes, everything is streamlined for your convenience. The app also allows you to easily exchange or cancel reservations, ensuring flexibility for all your travel needs.
Whether you're commuting daily or embarking on special occasions, SNCF Connect is your one-stop solution. No need to juggle multiple apps; you can access all your train journeys across France and Europe, public transport options like metro, bus, and tramway, and even car-sharing services in one place. Enhance your travel experience with additional services like Ma Location AVIS, Allianz Travel, Junior & Cie, Restaurant Le Bar, Mes Bagages, and Accor Live Limiteless, ensuring a seamless and worry-free journey.
Stay Informed with Personalized, Proactive Alerts
SNCF Connect goes beyond just ticket purchasing. It keeps you informed with real-time alerts and updates to facilitate your travel. Plan your journey effortlessly by finding the best route to your destination anywhere in France. The app integrates all your favorite transport modes, including public transport in Paris and Île-de-France (IDFM network), and in 29 cities throughout France (metro, bus, streetcar, RER, Transilien SNCF, RATP), as well as trains (TER, Intercités, TGV INOUI, OUIGO Grande Vitesse and Train Classique, TGV Lyria, Eurostar (ex-Thalys), DB SNCF), coaches (Flixbus, Blablacar Bus), and carpooling (Blablacar).
Set up reservation alerts, low-price alerts, and full-train alerts to secure the best deals on your train tickets. You can even place an option on a ticket to lock in the price for a specific period. Booking tickets and season tickets is a breeze with SNCF Connect; purchase train tickets, Carte Avantage, Carte Liberté, and SNCF season tickets (including regional TER). In Île-de-France, top up your Navigo pass directly on your phone to save time each month. Buy and validate dematerialized transport tickets and passes for travel on the RATP & SNCF network in Île-de-France (Ticket T+, OrlyBus, RoissyBus, passe Navigo) and in 29 cities in France.
Your customer account on SNCF Connect stores your travel profile, travel companions, payment cards, season tickets, discount cards, and SNCF loyalty cards, ensuring a personalized experience. Secure payment options include bank cards (in one or more instalments), Chèques-Vacances Connect, Apple Pay, or budget mobility cards.
Travel with Confidence
Save your frequent travel itineraries and prepare for your trip by accessing your e-ticket and saving it in your Apple or Google Wallet. You can also save your trip to your calendar or share it with friends and family. Stay updated with timetables and routes for upcoming departures and arrivals at any station, and receive real-time traffic information and train position alerts, including on European routes like Eurostar (ex-Thalys) and TGV Lyria.
Receive onboard announcements directly on your device for TGV INOUI, OUIGO, Intercités, and TER trains. Get detailed information on train composition and make your connections easier with guidance on which train or car to board, or which exit to take. Access your purchase and travel receipts effortlessly.
Need Assistance? We're Here to Help
If you need help, our chatbot and online resources provide quick answers, or you can reach our dedicated advisors available 7 days a week via messaging, telephone, or social media.