Mi LUMA

Managing your electric service account is now more convenient than ever with the new Mi LUMA app! With just a few simple steps, you can register and log in securely, gaining instant access to your account details. The user-friendly Dashboard puts your current balance and essential account information at your fingertips. Pay your bill effortlessly using a credit card or bank account, and keep track of your payments and bills for the past year. Report outages, find answers to common questions, and enjoy the flexibility of managing your account anytime, anywhere.

Features of Mi LUMA:

• Easy Registration and Sign-In

  Quickly register using your residential or commercial account details, including the last four digits of your social security number or EIN. Existing users can log in seamlessly with their online credentials.

• Biometric Sign-In Options

  After your initial login, enhance your security and convenience by choosing from biometric sign-in methods such as Face Unlock, fingerprint recognition, PIN, or keyboard pattern.

• Dashboard Overview

  The app's intuitive dashboard provides a clear view of your current electric service account balance, along with crucial details like the total amount due and the payment due date.

• Bill Management

  Easily view and download your current bills in PDF format directly from the app. Make payments using a credit card or bank account, with transactions credited the same day.

• Payment History Tracking

  Gain insights into your financial activity with a comprehensive 12-month history of bills and payments, making it simple to monitor your account.

• Outage Reporting and FAQs

  Report outages directly through the app and access an extensive FAQ section to resolve any questions or issues during your transition to LUMA.

Tips for Users:

• Set up Face Unlock or fingerprint recognition for swift and secure sign-ins.
• Simplify bill payments by using a credit card or bank account.
• Make use of the FAQs to address any questions or concerns promptly.
• Regularly check your account balance and payment due date to stay informed.

Conclusion:

Mi LUMA revolutionizes the way you manage your electric service account, offering unparalleled ease and convenience. Stay updated on your bills, payments, and outages all within one user-friendly app. Securely sign in using various methods, pay your bills with ease, and access valuable resources whenever you need them. Download Mi LUMA today and take control of your account anytime, anywhere.