DownloadTravel smartly and securely, knowing that your traveler's rights are protected with the new FlySmart mobile app from the Malaysian Aviation Commission (MAVCOM). We are excited to enhance your travel experience with this innovative tool. Simply create a consumer account with MAVCOM by providing your email address, name, and phone number*, and enjoy the peace of mind that comes with having your rights protection just a tap away.
By registering on the FlySmart app, travelers can easily lodge complaints* to MAVCOM about any flight-related service issues, non-compliance, or violations encountered during their journeys. The app allows you to instantly attach photos and documents to your reports, strengthening your case. You'll receive notifications as your complaints progress from start to resolution and can track them in real-time using the Case History list.
Stay informed with the latest travel-related updates, including national flight disruptions, breaking travel news, and other significant events, all delivered directly to your FlySmart app. With easy access to the FlySmart website and Facebook page within the app, information on travelers' rights is always at your fingertips*.
Download and install the FlySmart mobile app today, and travel smart with FlySmart!
*An internet connection is required at all times.
**Your personal data will be used solely for MAVCOM's complaints management.
**Please review the Personal Data Privacy Disclaimer at https://flysmart.my/en/flysmart-app-disclaimer/
What's New in the Latest Version 2.5.4
Last updated on Oct 20, 2024
- Additional Features
- Travel Advisory
- Know Your Rights
- Account Deletion
- Refund Process
- Bug Fixes
- Design Improvements
