DownloadThe Veli Communication Triangle is your go-to tool for seamless interaction with your preschooler's school, especially if they're attending ocean colleges. By simply logging into the app, you gain instant access to vital information about your student. Whether it's scheduling an appointment with a teacher via a quick message or checking the nutritional menu, the Veli Communication Triangle makes it all effortlessly manageable.
Frequently Asked Questions
1-) I cannot log into the application; it gives an error or throws me out. What could be the reason?
There are several potential reasons for this issue. First, ensure you have a stable internet connection and that you're using the latest version of the app. Common problems include:
- a. A mismatch between your interactive user and your VUU user, leading to application failure.
- b. An inactive or unauthorized VIU user account, often resulting in a blank page within the app.
- c. An expired session, which can be resolved by logging out from the top right authority button and then logging back in.
2-) How can I reset my password?
Our system integrates seamlessly with Interaktif. You can reset your password directly through the Interactive platform.
3-) I'm not receiving notifications. What should I do?
Ensure that notifications are enabled for the app. You can verify this by navigating to Settings > Applications > Parent Communication Triangle. If notifications are allowed, try logging out and then logging back in to resolve the issue.
4-) Why do I receive updates so frequently?
We're committed to enhancing the application continuously. Beyond facilitating parent-teacher interactions, the app encompasses various levels and permissions. Consequently, updates are often rolled out to address specific stages or to boost performance.
5-) My issue isn't listed here, or the suggested solutions didn't work. What can I do?
Reach out to us by emailing your username, device model, and the app version to [email protected]. Alternatively, you can access automatic support by tapping the "Support" button in the app's right-side dropdown menu.
