"My o2" – Consumption, Invoices, Contracts, Offers & Loyalty Rewards
Access key services and benefits anytime, anywhere with the award-winning Mein o2 app. Whether you're on a prepaid or contract plan, manage your account with ease. For business customers, the o2 Business App is available.
The Mein o2 app provides these features:
FOR CONTRACT CUSTOMERS:
- Consumption Monitoring: Track domestic and international data usage, calls, and SMS exceeding your plan's allowance. A home widget is also available.
- Tariff Management: View tariff details and add-on options.
- Account Management: Update your personal information on the go.
- Invoice Access: View invoices and itemized bills (EVN).
- SIM & Contract Services: Port your number, order and activate eSIMs, manage third-party services, and more.
- Network Status: Check o2 network coverage and report outages.
- Priority Loyalty Program: Enjoy exclusive monthly benefits.
FOR PREPAID CUSTOMERS:
- Usage Tracking: Monitor data, minutes, and SMS usage.
- Credit Management: View your balance and easily top up.
- Tariff & Option Management: Change your plan or add options.
- Account Management: Update your personal information on the go.
- Network Status: Check o2 network coverage.
FOR MY HANDY CUSTOMERS:
- My Handy Contract Details: Access information about your My Handy contract.
- Digital Invoices: View your invoices digitally.
- Installment Plan Overview: Track your installment plan progress.
- Early Payment Options: Explore early payment options.
PLEASE NOTE:
Mein o2 is for o2 private customers. The o2 Business App is for business customers. Alice Mobile connections and third-party providers are not supported.
LIABILITY/REQUIREMENTS:
This app relies on Telefónica Germany's online services. Continuous service availability is not guaranteed. An o2online.de account is required to use the Mein o2 app.