DownloadRevolutionize your repossession operations with RCM's integrated case mapping! Seamlessly connecting with RecoveryConnect® and MRS web applications, RCM empowers your field agents with real-time repossession assignment information. This instant access to crucial case data minimizes risk by preventing wrongful repossessions and allows for swift updates to "On Hook" status. Once marked "On Hook," agents can proceed with asset recovery at their convenience and safety.
RCM's intuitive mapping features simplify workflows for drivers. Easily scan custom icons to efficiently navigate addresses, provide one-touch updates, designate pickup locations, and maximize unit recovery. Create and save custom filters to focus your map on critical information. Each asset recovery form captures detailed condition information and photos, automatically generating a Condition Report for seamless client submission.
Key Features of RCM:
- Customize map icons (Pro)
- One-touch "On-Hook" collateral marking
- Streamlined Asset Recovery process with quick condition reporting, photo uploads, and personal property documentation
- Real-time access to case information and addresses
- Rapid map search (Pro)
- Mark "Favorite" cases for instant access
- Filter cases for efficient address routing
- One-touch quick updates
- Automatic geo-updates
- Manage your To-Do list for efficient condition reporting of recovered units
Need assistance with RCM? Our dedicated support team is available 24/7. Submit a request via our Contact Us page or visit our website: https://mbsicorp.com/contact/
Permissions Walkthrough - https://youtu.be/rW0rJGe0Wr8
Privacy Policy - https://mbsicorp.com/privacy/
What's New in Version 3.0.33 (Updated Oct 2, 2024)
Accept Cases in Mobile:
- New Feature: Accept cases directly from your mobile device!
- Accept or decline cases from the "NEW CASES" section on the homepage.
- Multi-select cases using long press.
- Search and filter by client, case type, dates, or "accepted before" status.
- All activity is logged in the case history.
