DownloadDear Customer,
Welcome to our enhanced Customer Relationship Management application, designed to streamline and enrich your experience with our services.
Here's what you can expect:
Data Usage Tracking: Easily monitor the amount of data you've downloaded and uploaded since your last connection to our server. This feature keeps you informed and helps manage your data consumption effectively.
Internet Package Change: Request changes to your internet package directly from our app. Whether you need more bandwidth or a different plan, it's all at your fingertips.
Router Connectivity Test: Utilize the "Router Connectivity Test" to check the strength and stability of your WiFi signal from your router to your device. If you encounter any issues, our app provides solutions tailored to your situation, ensuring a robust connection.
Support Ticket System: Open a "Support Ticket" within the app for any assistance you need. Communicate directly with our technical team via messaging, eliminating the need to call our office. Our dedicated support is just a tap away.
Bill Payment: Pay your monthly bill effortlessly through our app using the secure bKash payment gateway, with no additional charges. Enjoy the convenience of handling your payments anytime, anywhere.
Payment History: View your payment history to keep track of your transactions and ensure everything is up to date.
Notifications: Stay informed with real-time notifications about internet disruptions, special offers, and important news directly through the app.
Mobile Data Access: Access our services using mobile data. If your internet is disconnected due to an unpaid bill, you can quickly resolve this by making a payment through the app using mobile data or any internet connection, which will automatically reconnect your service.
Client Support & Ticket System: Even if you're completely disconnected from our internet service, you can still open a support ticket via the "Client Support & Ticket System" using mobile data. Our support team is committed to resolving your issues swiftly and efficiently.
Thank you for choosing our services. We're here to ensure your connectivity experience is seamless and satisfying.
